Welcome to the kimtown support center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. YOU MAY ONLY HAVE ONE TICKET OPEN AT A TIME. Multiple tickets will be merged.
PLEASE DOUBLE CHECK YOUR EMAIL AND MAKE SURE YOU ADD SUPPORT@KIMTOWN.COM TO YOUR ADDRESS BOOK. YOU WILL NOT GET NOTIFICATIONS IF YOU PUT IN AN INCORRECT EMAIL ADDRESS OR IF OUR REPLIES END UP IN YOUR SPAM BOX.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. INCLUDE YOUR FTP ACCESS INFORMATION AND ANY LOGINS WE MAY NEED TO EXPEDITE YOUR REQUEST.To update a previously submitted ticket, please use the form to the right.